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Desktop POS User Manual

The UCH Desktop POS is an on-premise application built for resilience, speed, and reliability. It is designed to work completely offline, ensuring your restaurant operations never stop even if your internet connection fails.

Installation & Setup​

  1. Download: Obtain the latest Windows installer for the UCH Desktop POS from the official portal.
  2. Install: Run the setup file and follow the on-screen instructions.
  3. Database Initialization: On the first run, the POS will initialize a local MongoDB instance. This is where all your local data is stored.
  4. Login: Use your manager or admin credentials to log into the POS. The first login requires an internet connection to sync the initial master data (Menu, Users, Settings) from the cloud.

Order Management​

The POS supports multiple order modes:

  • Dine-In: Select a table from the Table Grid, add items to the cart, and send a Kitchen Order Ticket (KOT) directly to the kitchen.
  • Takeaway: Create a quick order for walk-in customers.
  • Delivery: Assign in-house delivery drivers to orders, manage driver queues, and track delivery status.
  • Aggregators: Orders from platforms like Swiggy, Zomato, and UrbanPiper automatically appear in the POS and can be accepted or rejected directly.

Kitchen Display System (KDS)​

The KDS module replaces traditional paper tickets with a digital screen in the kitchen.

  • Orders sent from the POS or Waiter App appear instantly on the KDS.
  • Kitchen staff can mark items as "Preparing" and "Done".
  • Performance metrics are tracked for preparation time.

Inventory & Stock Management​

  • Real-time Deduction: Every time an order is completed, the respective ingredients are deducted from your local inventory based on configured recipes.
  • Purchase Orders (POs): Create POs to order new stock from suppliers.
  • Wastage Logs: Record damaged or expired goods to keep your inventory accurate.

Cash Register & Petty Cash​

  • Manage your daily cash drawer.
  • Add petty cash vouchers for daily expenses (e.g., buying extra milk, paying for transport).
  • Generate Z-Reports at the end of the shift to reconcile the cash drawer.